This Privacy Policy describes how Ren Store (the “Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.
Personal Information We Collect
We collect information about you in several ways, including:
- Information You Provide Directly:
- Account Information: When you create an account, we may collect your name, email address, password, and other contact details.
- Order Information: When you place an order, we collect your name, shipping address, billing address, email address, phone number, payment information (though this is usually processed by our payment gateway and we may only have limited access to it), and details of the products you purchase.
- Communications: When you contact us directly, we may keep a record of your communication.
- Marketing Preferences: Information you provide regarding your preferences for receiving marketing communications.
- Reviews and Feedback: Information you provide when leaving reviews or feedback on our products or services.
- Information We Collect Automatically:
- Device Information: We collect information about the device you use to access our Site, including your IP address, browser type, operating system, device identifiers, and mobile network information.
- Browsing Information: We collect information about your interaction with our Site, including the pages you visit, the links you click, the products you view, and the referring website. This information is often collected through cookies, web beacons, and other tracking technologies.
- Information We Receive from Third Parties:
- Payment Processors: We receive limited payment information from our payment processors to confirm payment and process your orders.
- Analytics Providers: We may receive anonymized or aggregated data about website usage from analytics providers.
- Advertising Partners: We may receive information about your interactions with our ads on other websites.
How We Use Your Personal Information
We use your personal information for various purposes, including:
- Providing and Managing Our Services:
- Processing and fulfilling your orders.
- Managing your account.
- Communicating with you about your orders, account, and inquiries.
- Providing customer support.
- Personalizing your experience on our Site.
- Improving Our Site and Services:
- Analyzing website usage and trends.
- Developing new products and services.
- Testing and improving our Site’s functionality.
- Marketing and Advertising:
- Sending you promotional emails and newsletters (where permitted by law and based on your preferences).
- Showing you targeted advertisements on other websites and platforms.
- Administering contests and promotions.
- Security and Fraud Prevention:
- Protecting our Site and users from fraud, security breaches, and other harmful activities.
- Verifying your identity.
- Legal and Compliance:
- Complying with applicable laws, regulations, and legal processes.
- Responding to requests from government authorities.
Sharing Your Personal Information
We may share your personal information with the following categories of third parties:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email marketing, website analytics, and customer support. These providers are contractually obligated to protect your information.
- Dropshipping Suppliers: To fulfill your orders, we will share your shipping address and order details with the suppliers who directly ship the products to you. These suppliers will only use your information for the purpose of fulfilling your order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.
- With Your Consent: We may share your information with third parties when we have your explicit consent.
Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information (subject to certain exceptions).
- Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction of Processing: Request that we restrict the processing of your personal information.
- Data Portability: Request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Complaint: Lodge a complaint with a data protection authority.
To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the applicable laws.
Security of Your Personal Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you take, e.g., encryption, secure servers, access controls]. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
As a dropshipping business, your personal information may be transferred to and processed in countries outside of your country of residence, including countries where our suppliers are located. These countries may have data protection laws that are different from the laws in your country. By using our Site and providing us with your personal information, you consent to such transfers. We will take steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.
Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
contact@renstore.in
Last Updated: 05/05/2025